Social media 'should not just be for fundraising' - Civil Society - IT - News - providing news and in-depth coverage of charities, voluntary organisations and not-for-profits: Charities should be using social media to deliver services, according to research carried out by social enterprise Connect Assist.
According to a survey carried out by the contact centre solutions organisation, 80 per cent of 18 to 24-year-olds and 73 per cent of 25 to 34-year-olds use Facebook, Twitter and the internet to get financial, social or emotional advice.
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